In this follow-up to 2012’s Spy Flash, Mai Fisher has left the life of a covert operative behind and has moved into management. As the operational head of the United Nations Intelligence Directorate, she has to rely not only on her knowledge of tradecraft but also on her management skills, something she considers herself lacking.

Here are four tales of how she manages her organization’s reactions to a diplomatic crisis fomented by the Russian security services, a personal tragedy affection one of her key personnel, a past mission that had left her with a sense of regret, and an unusual request from the President of the United States during an election year.

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